Security software may block ODIS from "pinging" your hardware components. Temporarily disable Windows Defender or third-party antivirus. Add the ODIS installation folder to your Exclusion list 💡 Pro Tip: The "Hardware ID Reader" Tool
Right-click the ODIS Service icon on your desktop, select Properties , go to the Compatibility tab, and check Run this program as an administrator . unable to determine the hardware id for this computer odis